Leads come in from ads, WhatsApp and Instagram, and each channel lives in a different app. By the time someone replies, the interest is gone.
Custom software · AI · Automation
Ads bring in leads.Leads go cold.
Your ads aren’t the problem, and neither are your leads. The problem is customer service in one app, tracking in a spreadsheet and billing somewhere else: every tool on its own, and nobody sees the whole business.
From diagnosis to a working system · In-house technical team
Where it gets stuck
If two of these have already happened this week, effort isn’t the problem.
Customer service in one system, tracking in a spreadsheet, billing in another app. Only the owner sees the whole business, and only in their head.
A chatbot froze, made up a price or left a customer going in circles. You stopped trusting it, but the volume of customer conversations keeps climbing.
More orders, more people, more locations, and the same manual process from when the company was small.
Automation done right isn’t a black box: you set the rule, see exactly what the system did and fix it on the spot. No luck required.
Services
Twelve services, one direction.
Every project starts with understanding how your operation really works. Then the right service comes in, or more than one, to take repetitive work off your plate.
AI & Automation
Agents and rules
- AI & automationAgents, forecasts and automations that take repetitive work off your team’s hands.
- AI lead analysisReads and ranks your leads, flagging buying intent and readiness to buy.
- HelpdeskStructured support with SLAs, queues, a knowledge base and ticket history, with AI sorting tickets and suggesting replies before a person steps in.
Software
Custom-built
- Custom softwareWeb and mobile apps designed around how you really work.
- Integrations & APIsYour ERP, payment gateway and internal tools talking to each other.
- Fleet & trackingReal-time telemetry and management.
Data & Infrastructure
Decisions and foundations
- Data & BIDashboards that turn scattered data into decisions.
- Cloud & DevOpsContinuous deployment, and security from the first commit.
Sales & Customer Service
Funnel and queue
- Sales pipeline (CRM)From first contact to closed deal, with automation between stages.
- Consulting & squadsA dedicated team that joins your product and speeds up the roadmap.
Content & Growth
Production and media
- Video productionCorporate films, commercials and social media content.
- Marketing & social mediaContent planning, campaigns and social media management.
Vector’s own product
GoFoco: the CRM Vector builds and maintains.
WhatsApp, Instagram, online store, orders, delivery and cash flow in the same place. It’s the same custom software work Vector does, already built for businesses that sell on WhatsApp and Instagram and can’t wait for a system from scratch.
- The full picture of your business, no side spreadsheets.
- WhatsApp and Instagram in the same queue.
- A catalog tied to the same inventory as your store.
Your whole business on one screen. Software by Vector.
Across industries
One direction, many markets.
Healthcare
Clinics & healthtech
Retail
E-commerce & POS
Finance
Fintech & credit
Industry
Manufacturing & IoT
Logistics
Routes & fleet
Education
Edtech & online learning
Agribusiness
Farm management
Services
B2B platforms
How we work
From starting point to growth.
01
Direction
We get to know your goal and map the right vector to reach it.
02
Build
We prototype fast and build in short, transparent cycles.
03
Launch
We go live with quality, monitoring and security in place.
04
Acceleration
We measure, iterate and scale as you grow.
Who builds it
A technical team, not a sales counter.
CEO & Founder
Leonardo Giovani
Leonardo Giovani · CEO & Founder
For years I went into companies to solve technology problems. The pains had different names, but the pattern kept repeating: disconnected systems, inefficient processes, tools that didn’t talk to each other. Living through that firsthand left me wanting to bring those solutions together in one place. That’s where Vector came from: turning complex problems into simple, integrated, intelligent solutions. Software is only the means. What we deliver is the full service chain, start to finish, with agile at the center: short cycles, full transparency, results you can measure.
Ready to put direction and force behind your next system?
Tell us what’s stuck. We’ll send back a plan, and the software.